Delivery & returns

STANDARD DELIVERY £4.50

Standard delivery will be made via Royal Mail and dispatched 2nd class.

Orders should be delivered within 3 - 5 working days.

 

For heavy items a fixed surcharge of £3.50 will be added to the delivery, if a surcharge is applicable it will be clearly displayed on the item description. 

Heavy items/parcels will be delivered via DPD.

Orders should be delivered next working day if order is placed before 12 noon.

EXPRESS DELIVERY £9.50

Express delivery will be made via DPD.

Orders should be delivered next working day if order is placed before 12 noon.

 

For heavy items a fixed surcharge of £8.50 will be added to the delivery, if a surcharge is applicable it will be clearly displayed on the item description. 

Heavy items/parcels will be delivered via DPD.

Orders should be delivered next working day if order is placed before 12 noon.

KNIFE DELIVERY

By purchasing a knife from Wingfield's you are confirming that you are over the age of 18. Please be aware that our knives are sent through a sign for service and proof of age will be required on delivery.

RETURNS

If you change your mind about any of the items you have ordered you are able to return them; please let us know within seven days of delivery by email quoting your order reference.

Returns will need to be sent to us within fourteen days of delivery being made, this will be at your own cost and risk (we recommend that you use a signed-for service).

Please note that goods should be returned in original, unused and resaleable condition. Refunds on returns will be processed once items are received. Delivery charges on the original order cannot be refunded.  

If you have any questions please get in touch, we are happy to help.

Return Address:

Wingfield's Returns

109, Park Farm Cottage

Snape Road

Friston

Suffolk

IP17 1PA

DAMAGED & FAULTY GOODS

In the unfortunate circumstance that the product you have received is damaged then we would be happy to offer a replacement or refund.

Please let us know as soon as possible by email quoting your order reference. Please note refunds cannot be made if we are notified of damage 30 days after the delivery, a replacement maybe offered.

If you believe that a product is faulty, please let us know as soon as possible. Please contact us by email quoting your order reference and detailing the fault present. Items will need to be returned to us for inspection before a refund or exchange can be made.

JOIN OUR MAILING LIST

Wingfield's Adventure Ltd

Company Registration Number: 11946396 

 

Registered Address: 

109, Park Farm Cottages, Friston, Suffolk, IP17 1PA

 

VAT number: 264 6062 05

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